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A booking is confirmed once C Line Cars has agreed a fare and pickup details with you, by phone, online form, or email. For standard saloon transfers on our fixed-fare routes, the price quoted at booking is the price charged, provided the pickup and drop-off points don't change. Executive car and minibus fares are confirmed individually and may vary based on vehicle, passenger numbers, and luggage volume.
Please contact us as early as possible if you need to cancel or change a booking. We'll always try to accommodate a change with reasonable notice; late changes or cancellations may not always be possible to accommodate at short notice, particularly for pre-arranged minibus or wedding bookings.
Where a flight number has been provided, we monitor it and adjust the pickup time for reasonable delays automatically. For significant schedule changes, please contact us directly to confirm the revised pickup window.
We ask that passengers treat drivers and vehicles with respect. We reserve the right to decline to carry a passenger where reasonably necessary for the safety of the driver, vehicle, or other passengers.
C Line Cars carries the insurance required under our private hire operator licence issued by Tonbridge and Malling Borough Council. Nothing in these terms is intended to exclude liability that cannot lawfully be excluded.
C Line Cars and its drivers are licensed by Tonbridge and Malling Borough Council. You can review the council's current licensing requirements at tmbc.gov.uk.
These terms are governed by the law of England and Wales.
When you book with us, we collect the information needed to fulfil your journey: your name, contact number, email, pickup and drop-off addresses, travel date and time, and, where relevant, your flight number.
We use this information solely to arrange, confirm, and carry out your booking, and to contact you about that booking (for example, adjusting a pickup time following a flight delay). We do not sell your personal data to third parties.
We retain booking records for as long as reasonably necessary for business, accounting, and legal purposes, in line with UK data protection law.
Under UK GDPR, you have the right to ask what personal data we hold about you, request a correction, or request deletion where applicable. Contact us at twclinetaxi@gmail.com with any such request.
[Registered business name and address to be inserted here] is the data controller for information collected through this site.
Questions about this policy can be sent to twclinetaxi@gmail.com or by phone on 01892 308080.
Last updated: August 2026.
C Line Cars provides Executive Cars, 6, 7, 8 seater minibus hire and taxi transfers across Tonbridge and to Gatwick and other major UK airports. Over 12 years of experience as a trusted local taxi service.
© 2026 C Line Cars. All rights reserved.